Business IT Support
Your IT team,
without the overhead.
From everyday employee IT issues to cloud, security and infrastructure, Zevo IT keeps your team productive and your technology running.
IT support exclusively for businesses and organisations
Stop losing hours to IT problems.
Your employees should be working, not troubleshooting email, Wi-Fi, software, devices or business systems. Every hour a capable person spends on a locked account or a printer that has stopped talking to the network is an hour the business paid for and didn't get.
Zevo IT gives your organisation one place to get technical help, manage its systems and keep its technology running, so the people you hired to run the business can get back to running it.
Business IT Support Services
Six areas, one point of contact. Everything below is delivered to businesses and organisations.
Helpdesk & Remote Support
Fast, practical support for the everyday technology issues that slow your team down. Email that won't sync, software that misbehaves, an account that's locked out: your people get a direct line to someone who can fix it.
Microsoft 365 & Google Workspace
Keep your business communication, accounts and collaboration tools properly configured and managed: users provisioned and removed on time, permissions and shared mailboxes kept tidy, Teams or Meet working, migrations done cleanly.
Business Computers & Devices
Workstations set up, configured and kept current for the people who use them: new-starter setup, business software installation, updates and endpoint management across the company's devices, printers and peripherals included.
Networks & Infrastructure
Reliable office connectivity and infrastructure designed around how your team works: Wi-Fi, routers, firewalls, VPN access and printers, configured properly in the first place and fixed when they fail.
Cloud, Backup & Monitoring
Protect critical systems and keep your business services available: cloud configuration and hosting, business backups you can actually restore from, and monitoring of the servers and applications your business depends on.
Business Security
Practical security controls that reduce risk without making technology difficult for your team: multi-factor authentication, endpoint protection, access management, security updates and regular reviews of who has access to what.
Four steps, every time.
Whether it's one locked-out user or a network that has gone quiet, a request moves through the same four steps, and you know which one it's at.
Contact
Your team reports an issue or request, by email, message or call, without needing to know what's technically wrong.
Diagnose
Zevo IT identifies the problem and determines the fastest path to resolution: a remote fix, a configuration change, or something that needs a plan.
Resolve
Where possible, the issue is resolved remotely. Where it can't be, we tell you what it needs and agree the next step with you rather than leaving it open.
Prevent
Recurring problems are documented, monitored or permanently addressed, so the same issue doesn't come back next month wearing a different ticket number.
Your IT department, without building one internally.
Whether you have five employees or a growing team, Zevo IT can manage the technology behind your business without the cost and complexity of a full internal IT department. You get a partner who knows your setup, owns the problems and keeps the environment tidy between them.
That means choosing ongoing support rather than waiting for something to break.
- A single point of contactUsers, devices, accounts, network, cloud and security handled in one place, instead of a different supplier for each.
- Predictable, ongoing supportInstead of ad-hoc call-outs once something has already broken.
- Centralised IT managementWho has access to what, which devices exist and what's backed up, all in one place.
- Less downtimeProblems are owned by someone whose job is to close them.
- Support that scales with headcountFrom the next hire to the next office.
- Broader technical expertiseMore ground covered than one in-house hire can reasonably manage.
Three levels of management
For small businesses that need someone to call
- Remote helpdesk support
- User & account administration
- Microsoft 365 / Google Workspace basics
- Basic monitoring
For growing teams with more to look after
- Everything in Essential
- Device management
- Backup oversight
- Network & infrastructure support
- Priority response
For businesses that want Zevo IT as their technology department
- Full IT management
- Infrastructure, cloud & security
- Monitoring & user administration
- Strategic technology guidance
- Priority support
No price list, on purpose: a five-person office and a fifty-person company across two locations are not the same job. Every plan is scoped and quoted for your business, and you'll have the monthly figure in writing before anything starts. Support response targets are set in your managed support agreement rather than promised in advance here.
One technology partner.
Build. Run. Support.
Most IT support companies don't build software. Most software companies don't manage the technology around what they built. Zevo IT does both.
We can build your website, business application or internal system, then host, monitor, maintain and support the technology around it. One partner, one number to call, and no gap between "the software people" and "the IT people".
You also deal with the engineer responsible for your technology rather than an account manager. Senior engineering, direct communication, no unnecessary layers.
- Build
- Web applications, mobile apps, business websites, internal systems and automation, built for how your business actually works.
- Run
- Cloud hosting, monitoring, backups, maintenance and deployment for the software we've built, so it stays up and stays current.
- Support
- Helpdesk, Microsoft 365 and Google Workspace, devices, networks and security for the whole business, including the systems we didn't build.
Who we work with.
Businesses that rely on technology and have no full-time IT team, and businesses whose small internal team needs more hands or deeper expertise.
Zevo IT works with businesses and organisations only. We don't provide support to home users or for personal devices.
- Small businesses
- Growing SMEs
- Professional services firms
- Retail businesses
- Operations-heavy businesses
- Startups
- Distributed and remote teams
- Companies without an internal IT department
- Businesses whose small IT team needs additional support
Straight answers
to the usual questions
Yes. Zevo IT provides IT support to businesses and organisations only — companies, professional practices, non-profits and their teams. We don't offer support to home users or for personal devices.
Yes. Business IT support covers your whole technology environment: Microsoft 365 or Google Workspace, computers and devices, networks, cloud services and the business applications your team uses every day, whoever built them. Ongoing Application Support, which you'll see on our homepage, is the narrower service of keeping software we built for you running.
Most business IT support is delivered remotely. Helpdesk, account and email administration, cloud, monitoring and security work all happen that way, and it's usually the quickest route to a fix. Tell us where you're based and what you need, and we'll be upfront about what we can cover remotely and what would need to be arranged on site.
Every plan is quoted for your business after a short conversation about how many people you have, what systems you run and how much of your IT you'd like us to own. There's no fixed price list, because a five-person office and a fifty-person company across two locations are not the same job. You'll have a clear monthly figure in writing before anything starts.
Yes. If you have one problem to solve — a migration, a network that keeps dropping, a security concern — we'll scope it and fix it. If ongoing support would make sense afterwards, we'll say which plan fits. If it wouldn't, we'll say that too.
Need someone to take
ownership of your IT?
Tell us how your business currently manages technology and where the problems are. We'll help you determine the right support model, whether that's a managed plan or one problem fixed properly first. Prefer WhatsApp or a call? Use the buttons below or just say so in your message.